I'm an AI consultant in Melbourne. I scope, build and run one recurring workflow around a specific task in your business. That could be preparing marketing reports, organising inbound enquiries or putting customer information into a usable handover. You get an agreed deliverable, review points and a separate quote for running it.
Bring me a task you can show me. The last report your team prepared, an enquiry's path through the business, or a handover that needed information from several places. I'll look at what happens today before recommending a build, and if the tools you already use can handle it, I'll say so.
The build is a fixed fee. Running it is quoted separately.Marketing is where I start, and most of this sits inside it or right next to it. Each one starts as a single workflow with an owner, not a platform rollout. These are the kinds of work I scope, not claims about finished client projects.
Performance data from the ad platforms, analytics and your CRM, brought into one recurring report. Figures checked against the source, changes explained in a draft, and questions flagged for the person who decides.
New enquiries sorted as they arrive, missing details flagged, and each one routed to the right person with enough context to act. A reply is drafted and waits for someone to approve it.
Notes, emails and agreed next steps assembled into a brief the next person can act on, from sale to delivery or between teams, so nobody has to go looking.
Ad copy, creative variations and landing page drafts produced from your brief, your past results and your brand rules. Ready for review before anything goes live.
Calls, notes and the expertise already in your business turned into drafts: articles, newsletters and social posts in your voice, with the sources attached so they can be checked.
A scheduled check on competitors' ads and pages, search results and industry news, summarised into what changed and what might matter to you.
An assistant that answers questions from your documents, past campaigns and decisions, and shows where each answer came from, so it can be trusted or corrected.
When no off-the-shelf tool fits: connecting the tools you use through their APIs, small internal apps, and AI agents that do one defined job with a person in control.
An agent researches who is likely to buy, drafts each email and holds it until you approve it. Approved emails go out from your own inbox, so the replies come back to you.
A voice agent that answers calls, handles the common questions and books the job or takes a message, so calls stop going to voicemail. It works from the scripts, hours and rules you agree.
Technical and content SEO, plus visibility in AI answers from ChatGPT, Perplexity and Google's AI Overviews. Audits, content briefs and pages structured so search engines and AI assistants can find, understand and cite them. My guide shows how I get a site cited by ChatGPT and AI Overviews.
Meeting notes turned into actions, briefs written up, invoices prepared and the cleanup across your CRM and spreadsheets that nobody has time for.
Every build goes through the same three stages, in this order. The scope comes first, and it sets out what counts as an accepted build before any work starts.
I map the task, its inputs, outputs and owner, and agree what a useful result looks like. Time saved, corrections needed or turnaround time can be the measure, depending on the task. The measure and its baseline come first.
I connect the agreed tools, build the workflow and test it against real examples, including missing data and failures. Review points sit wherever a person needs to check the output.
I monitor the accepted workflow within agreed support hours, investigate failures, check output quality and review usage costs. The monthly scope sets the allowance for adjustments.
An illustrative scope, not a completed client project. The workflow prepares the information. It would not change your advertising budget or send recommendations to clients without approval.
Data from the agreed sources comes into a repeatable report on a schedule.
Input / approved sources onlyFigures are checked against the source, and missing or inconsistent data is flagged instead of guessed.
Check / before anyone reads itA draft explains what changed and lists the questions worth investigating, then goes to the person responsible for reviewing it.
Output / reviewed by a personYou get a written scope, a one-page terms of engagement and an invoice from Digiital Pty Ltd. Access, hosting, data handling and the providers involved are settled in the scope before anything is connected.
Someone who owns the process, authorised access to the agreed tools, real examples to test against, and time to review the output.
From you / an owner and examplesA fixed fee for the agreed build. Running it is quoted separately, with software and usage costs identified before you commit. If feasibility needs real investigation, I'll propose a separately priced discovery step first.
Quoted / after the scopeI don't take on education or training providers. Everything else with recurring work worth fixing is worth a note.
Excluded / education and trainingNo. Describe the work and show how it happens today. Choosing the tools is part of assessing the fit.
Not necessarily. I'll look at the tools you already have and what can connect to them. That gets checked before it goes into the scope.
The scope sets out what it's allowed to do and where it stops for approval. The reporting and enquiry examples above keep a person in control of anything sent outside the business and any material change.
No. The build has agreed acceptance criteria. Business outcomes need measuring, and they depend on more than the workflow alone.
The agreement sets out the documentation, exports and access removal needed to keep it running yourself or stop it safely. Ownership and third-party licences are settled before the build.
No. This is a separate service. If your priority is advertising performance, the paid media file is the better place to start.
Describe the recurring task, the tools involved and the improvement you want. No passwords or customer records needed at this stage.
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